Refund and Cancellation Policy

Shipping and delivery

SpaceMedia sells digital memberships and digital services for music distribution. Nothing is shipped: your purchase is available in your account straight after payment.

Free trial

Eligible new members can start a 7-day free trial of the yearly membership. To check the card, we place a small authorisation that is released straight away and is never charged. If you cancel before the trial ends, you pay nothing.

Renewal

Memberships paid by card or wallet renew automatically at the end of each term at the price shown at checkout, until you cancel. Memberships paid once with a local payment method end after their term and do not renew.

How to cancel

You can cancel at any time in My Account under Billing. Your membership stays active until the end of the period you have paid for, and you are not charged again.

Refunds

As set out in sections 1.6 and 1.7 of our Terms of Service, payments and paid subscriptions are non-refundable. Any refund we make is a goodwill gesture at our discretion. Nothing in this policy limits rights you have under the law that applies to you.

Payment disputes

If something is wrong with a payment, please contact us first so we can help. A chargeback or payment dispute leads to the account being closed, as set out in our Terms of Service.

Contact

Questions about a payment, a cancellation or a refund: support@spacemedia.uk.
SpaceMedia Publishing Limited, 167 - 169 Great Portland Street, W1W 5PF London, United Kingdom